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Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

When you request a demo or contact us through our website, we collect information you provide directly, including your name, email address, phone number, organization name, infrastructure type, and the content of your message. We may also collect basic technical information such as your browser type and IP address for security and analytics purposes.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your demo requests and schedule sessions
  • Communicate with you about our platform and services
  • Configure demos relevant to your infrastructure type
  • Improve our website and user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements. We may also disclose information when required by law.

4. Sensor and Infrastructure Data

Data collected by BroadConduit sensors deployed on your infrastructure is treated as strictly confidential. Operational data is used solely to provide the monitoring and prediction service and is not shared with any third parties without your explicit consent.

5. Data Retention

We retain contact information for as long as necessary to fulfill the purposes for which it was collected. Infrastructure monitoring data is retained per the terms of individual service agreements.

6. Security

We implement industry-standard security measures to protect your personal and operational data against unauthorized access, alteration, disclosure, or destruction. All data in transit is encrypted using TLS.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@broadconduit.com.

8. Cookies

Our website may use cookies for analytics and security purposes. You can configure your browser to refuse cookies, though this may affect certain website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@broadconduit.com.

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Edge IoT sensors connected to machine learning models — giving municipalities hours of advance warning before water, electrical, and gas infrastructure fails.

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